Best AI Tools for Chatbots & Assistants
AI chatbots and virtual assistants for customer support, research, and general use
8 tools reviewed · Updated February 2026
Our Top Picks
- 1Claude— Anthropic's thoughtful and capable AI assistant
- 2ChatGPT— The most popular AI chatbot by OpenAI
- 3Perplexity AI— AI-powered answer engine with real-time web search
Claude
Anthropic's thoughtful and capable AI assistant
Claude is Anthropic's AI assistant known for its thoughtful, nuanced responses and strong reasoning capabilities. Excels at long-form writing, analysis, coding, and complex problem-solving with a 200K token context window.
ChatGPT
The most popular AI chatbot by OpenAI
ChatGPT is OpenAI's conversational AI assistant powered by GPT-4. It can help with writing, analysis, coding, math, research, and creative tasks. Available as a web app, mobile app, and API.
Perplexity AI
AI-powered answer engine with real-time web search
Perplexity AI is an AI search engine that provides direct answers with citations. It searches the web in real-time and synthesizes information from multiple sources, making it ideal for research, fact-checking, and staying current.
Intercom Fin
AI customer support agent that resolves issues instantly
Intercom Fin is an AI-powered customer support agent built on top of Intercom's industry-leading customer service platform. It uses your help center, documentation, and past conversations to resolve customer queries instantly and accurately, handling up to 50% of support volume autonomously while seamlessly handing off complex issues to human agents.
Tidio
AI chatbot and live chat for growing businesses
Tidio is a customer communication platform that combines AI-powered chatbots with live chat for small and mid-sized businesses. Its Lyro AI chatbot learns from your FAQ and help content to automatically resolve common customer questions, while seamlessly integrating with e-commerce platforms like Shopify and WooCommerce.
Google Gemini
Google's most capable AI assistant with deep search integration
Google Gemini is Google's flagship AI assistant powered by the Gemini model family. It combines advanced reasoning, multimodal understanding, and deep integration with Google services like Search, Gmail, Docs, and Maps to provide a uniquely connected AI experience across the entire Google ecosystem.
Microsoft Copilot
AI assistant integrated across the Microsoft ecosystem
Microsoft Copilot is Microsoft's AI assistant powered by OpenAI models, integrated across Windows, Edge, Bing, and the entire Microsoft 365 suite. The M365 Copilot version transforms productivity in Word, Excel, PowerPoint, Outlook, and Teams by generating content, analyzing data, and automating workflows within apps billions of people already use.
You.com
AI search engine that respects your privacy
You.com is a privacy-focused AI search engine that combines web search with AI-powered answers, coding assistance, and content creation. It offers multiple AI modes for different tasks and lets users choose their preferred AI model, making it a versatile alternative to traditional search engines.
How We Chose the Best Chatbots & Assistants AI Tools
We evaluated each chatbots & assistants tool based on output quality, ease of use, pricing value, feature depth, and integration capabilities. Our ratings reflect hands-on testing across real-world use cases, not just feature lists.
All reviews are updated monthly to reflect the latest pricing changes, feature updates, and model improvements. We re-test tools when major updates are released to ensure our recommendations stay accurate.
What to Look for in Chatbots & Assistants AI Tools
- Output quality: The AI should produce results that need minimal editing and meet professional standards.
- Ease of use: The tool should be intuitive enough to start using immediately without extensive training.
- Pricing value: Consider the output volume you need and whether the pricing model scales with your usage.
- Integration: Check that the tool works with your existing workflow and tools.
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